Peakweb offers computer services and support products for both hardware and software to 2 main categories of client:-

• Small to medium business with up to 50 computers, networked or not
• Home and home office users

Services provided include

• Networking administration and troubleshooting
• Training on common software packages
• Project management for network, telephone and upgrade projects
• Help desk support by telephone or remote access
• PC sourcing and upgrades

Peakweb can provide interim or part time support, should you need an IT person on site for only a few hours each week. This may be to cover for sickness or may be all your really business needs.

In companies and organisations where the computer support is performed as a joint role, Peakweb is able to provide additional computer and network administration and troubleshooting. With IT systems and networks becoming more complex all the time, the role of the IT individual is increasingly important to the success of the business or organisation. Even so, small businesses still may not need a full time IT person. This is where Peakweb can help. By working alongside your existing IT personnel but being on site only when needed, we can administer, maintain and develop your network as you concentrate on developing your business. Use of remote access and telephone support significantly cuts down the time we need to be on site. For a cost effective, network management solution, contact us now. Peakweb is able to provide an experienced project manager to help take the stress out of projects involving multiple disciplines, departments or providers. Recent projects handled by Peakweb staff include Installation of structured cabling for both voice and data to replace an ad hoc network which was nearing the end of its useful life and had problems whenever it rained! Installation and setup of VOIP for low cost telephone calls at both home and office Installation of a Nortel BCM (Business Communication Manager) digital phone system. Installation of a broadband bonding / load sharing device to enable multiple broadband lines to be "bonded" together to provide 4Mbit/s download and 1Mbit/s upload speeds. Migration from Microsoft Exchange 2000 to Lotus Notes. Installation of wireless networks with shared ADSL. Installation of satellite broadband in a company too remote even for ISDN. Extension of a wired network to incorporate full site coverage of wireless networking; including offices, manufacturing and warehousing.

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